Applications/Software Engineer

  • Birmingham, AL
  • Information Technology
  • Full-time - Day shift - 8:00 am - 4:30 pm - Monday - Friday
  • Non Clinical Professional
  • Req #: 315524
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  • Job Summary
    • This position will serve as a Lead level functional expert within the Information Technology Department.

      This individual will be responsible for the design, development, and implementation of Infor Process Automation (IPA) Workflows at an enterprise level. They will be involved in strategic planning activities and research emerging Internet technology, programming languages, and e-business standards for use in existing or new enterprise applications/systems.

    • Specific Job Duties:
      • Demonstrate strong knowledge and troubleshooting skills in order to program, design, develop, install, configure, troubleshoot and maintain application software for assigned systems. Provide support on basic features of application software.

      • Identify and manage advanced technical problems and issues inside and outside of configuration expertise with assigned production systems and software. Utilize standard and ad-hoc procedures to perform first, second and third-level problem resolution for system and job processing problems. Use designated software and other appropriate tools to track and report problem status and escalate to technical support, vendors, and management on a timely basis.  Monitor assigned queues within designated software to assure timely service to customers within given service level metrics. Participate in after-hours technical support to resolve issues in a timely manner.

      • Demonstrate strong customer service, communication, and human relationship skills when dealing with customers, co-workers, and vendors.
  • Education
    • Bachelor's degree and 4 years of directly related experience OR Associate's degree and 6 years of directly related experience OR High school diploma or equivalent and 8 years of directly related experience
  • Experience
    • Experience with JavaScript and SQL
    • Experience with Java, HL7 are nice to have
    • Experience with Microsoft Office preferred
    • 3 years of basic programming concepts, SQL, report writing, hands-on experience with a scripting tool, XML, Oracle, secure data exchange, technical writing, data analysis
  • Licensures, Certifications, and/or Registries

Additional Information

Main Campus Children's of Alabama
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